Customer Relationship Management

“Your most unhappy customer are your greatest source of learning”

Bill Gates

Key Account Management

Delivering win win relationships between seller and buyer to drive sales and profit. Outsource to us on a project bases.

Customer Relationship Strategy

Design of customer acquisition and  retention strategies based on your customers unique requirements. Simple effective and meaningful.

Customer Engagement Plan

How do you engage with your customer?  Is it meaningful to him or her?  How do you connect so that your consumer feels valued and knows how much he or she matters?  Let us design a customer engagement plan to drive your business forward.


You know your target market, but have you segmented well?  Segmentation means talking to different clusters of consumers in a way they can connect.  We build segmented solutions based on market, consumer and shopper research.

Shopper marketing solutions

Creating a unique proposition for your shopper, taking the shopping experience to the next level in innovation.

Email Marketing

Email marketing is one of the fastest growing digital connection platforms.  You are in the consumers inbox.  Making it count means doing it right.

“If you’re not serving the customer, your job is to be serving someone who is.”

Jan Carlzon

Let's have a chat over coffee

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